Privacy Policy

Effective date: April 7, 2026

This policy applies to Cloud Backup Solutions public information and services made available at https://charmjay.lk.

Cloud Backup Solutions ("we", "our", "us") values your privacy. This Privacy Policy describes what information we collect, how we use it, and what choices you have.

Information We Collect

• Basic account and profile information needed to provide cloud backup services.
• Operational and usage information needed for security, support, and reliability.
• Backup-related metadata and integration details required for approved third-party API connections.

How We Use Information

• To provide, maintain, and improve the application.
• To secure accounts, prevent abuse, and investigate incidents.
• To comply with legal obligations and enforce our Terms of Service.

Data Sharing

We do not sell personal data. We may share information with service providers and partners only as needed to operate the service, comply with legal requirements, or protect rights and safety.

Data Retention

We retain information only for as long as necessary for the purposes described in this policy, unless a longer period is required by law.

Data Protection and Security

We implement technical and organizational safeguards designed to protect personal and sensitive data from unauthorized access, disclosure, alteration, and destruction. These protections include:

• Encryption of data in transit using HTTPS/TLS.
• Encryption of sensitive data at rest using industry-standard methods.
• Role-based access controls so only authorized personnel can access sensitive information.
• Authentication controls and periodic credential/access reviews.
• Security monitoring, logging, and incident response procedures.
• Reasonable security testing and updates to address known vulnerabilities.

While no method of transmission or storage is 100% secure, we continuously work to maintain safeguards appropriate to the nature of the data we process.

Your Choices

You may request access, correction, or deletion of your personal data where applicable by contacting us.

Contact

For privacy questions or requests, contact: 772242@gmail.com